Privacy Policy
At SkinCan, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Ontario’s Personal Health Information Protection Act (PHIPA).
1. Information We Collect
We may collect personal information including your name, contact details, health card number, and relevant medical history. This information is gathered through intake forms, online bookings, and in-person consultations.
2. How We Use Your Information
- To perform mole mapping and skin assessments
- To communicate appointment details
- To refer you to trusted external specialists when appropriate
- To maintain accurate and secure medical records
3. Information Sharing
We do not sell or share your personal data for marketing. Your information is only disclosed:
- With your explicit consent
- To referred medical specialists or partner clinics
- As required by law or regulatory compliance
4. Data Security
We safeguard your data using secure electronic medical record systems and restrict access to authorized personnel only. All systems comply with PHIPA and other relevant data protection laws.
5. Access and Correction
You have the right to view or request corrections to your health records. Please contact our clinic to make a formal request. We will respond in accordance with applicable laws.
6. Cookies and Website Usage
Our website uses cookies for performance and user experience improvements. No personal health information is collected through website cookies.
7. Your Patient Rights
As a patient at SkinCan, you are entitled to the following rights under Ontario’s health privacy laws:
- Right to Access: You may request access to your personal health records at any time.
- Right to Correction: You may request corrections to inaccurate or incomplete information in your health file.
- Right to Withdraw Consent: You may withdraw or limit consent for sharing your information, except where required by law.
- Right to Ask Questions: You may inquire about our privacy practices and how your data is being used.
- Right to File a Complaint: You may file a privacy complaint with our clinic or the Information and Privacy Commissioner of Ontario.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date.
9. Contact Us
If you have questions or concerns about your privacy or rights, contact us: